How we handle claims
- We inspect the damaged equipment and document with photos and readings.
- You (or we) contact your carrier and open a claim.
- We provide the adjuster with our scope, pricing, and supporting documentation.
- Once approved, we schedule and complete the work.
- We bill according to the approved scope. You pay your deductible directly to us.
What insurance usually covers
- Lightning strikes and resulting equipment damage
- Power surges from utility events
- Flood or storm damage to outdoor units
- Falling-tree damage to lineset or condenser
- Frozen coils from prolonged power outage in winter
What insurance usually doesn't cover: normal wear-out, refrigerant leaks not caused by an event, and neglected maintenance.